Frequently Asked Questions


How can I become a member? What are the Advantages of Membership?

After clicking on the member login button on our site and filling in the required fields, your membership process will take place. Your account name and password are defined.

After you become a member, you can quickly complete and track your orders. You can make transactions such as returns and exchanges faster and easier. In addition, you will be aware of and benefit from special discounts and campaigns for our members. You will be the first to know when new products or different colors come out. You can benefit from the shopping points system defined on our site.

How can I create an order?

You can see the product you want in all its colors. You can add the product you selected to the cart by clicking the add to cart button. Then you follow the complete shopping in cart steps and create your order. You can then receive information about the status of your order via sms or e-mail.

Can I Make Changes To My Order? 

If your order has not been delivered to cargo, you must contact us to make changes to your order. You can contact us through our e-mail accounts, phone numbers or social media accounts.

 Can I Cancel My Order?

We may cancel your order if you contact us before it is shipped.

Do You Have a Store? 

-Yes. As we mentioned in the communication section ,we have a store at

Bahçeşehir 2nd Part Terrace Garden Bazaar 15/c Başakşehir/İstanbul

How Can I Be Aware of Campaigns - Discounts - Opportunities?

-As a member of our site, you can create an e-bulletin registration and be informed by both sms and e-mail. You can follow us on our social media accounts.

Can I Forward My Order To You?

Yes. If you wish, by calling +90 212 683 38 13 or +90 553 657 00 30. If you wish, by contacting us on our Whatsapp line 0 553 657 00 30. If you wish, from our social media accounts. If you wish, you can send your order manually from the [email protected] e-mail address.

How Can I Reach You?

For any kind of support or special question/subject, you can contact us by any means on our contact page. You can follow our social media accounts and contact us from there. You can send us your questions that need to be answered more specifically, such as model, color, lot, size, type, from these addresses.

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Çerez Kullanımı

Alışveriş deneyiminizi geliştirmek, hizmetlerimizi sunmak, müşterilerin hizmetlerimizi nasıl kullandığını anlayarak iyileştirmeler yapabilmek ve ilgi alanlarına göre özelleştirilmiş reklamlar da dahil olmak üzere reklamları gösterebilmek için çerezler ve benzeri araçları kullanmaktayız. Onaylı üçüncü taraflar da bu araçları, reklam gösterimimizle bağlantılı olarak kullanır.